Market Conduct Examinations | Marr Law Firm

Market Conduct Examinations

Market Conduct Examinations

Marr Law Firm is well recognized for its aggressive representation of policyholders and consumers in State and National litigation.

Market Conduct Examinations

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Policyholders may also request from the State Insurance Commissioner what is referred to as Market Conduct Exam. Market Conduct Exams, or MCEs as they are often referred to, are routinely conducted by the Oklahoma Insurance Department of all insurance companies doing business in Oklahoma. The purpose of the examination is to determine compliance by the insurance company with provisions of the law and other facts relative to business methods, management or equity of the company’s dealings with its policyholders. Unacceptable or non-complying practices by an insurance company will routinely be disclosed in the Market Conduct Exam.

Examples of areas of an insurance company’s operations which are routinely reviewed for compliance:

  • Operations and management;
  • Claim Practices;
  • Sales and Marketing;
  • Licensing;
  • Underwriting and rating practices;
  • Policy and forms adherence; and,
  • Complaint handling.

If you would like to request or view Market Conduct Examinations of your insurance carrier you may contact the Oklahoma Insurance Department at the address referenced below. As MCEs are done only periodically, you may want to request all that were conducted during a several year period in order to ensure you get a thorough picture of your insurance company’s operation, rates, claim handling practices, etc.

John Doak, Insurance Commissioner
Oklahoma Insurance Department
Five Corporate Plaza
3625 NW 56th, Suite 100
Oklahoma City, OK 73112
(405) 521-2828
(800) 522-0071